Shipping & Handling Policy:

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the *shipping method of your choice.  Our site calculates live time shipping rates, this means the shipping cost you see on your order is exactly the same as what we will be charged by the carrier!

Fresh Fruit and Chocolate:  Shipping gifts containing fresh fruit and/or chocolates are shipped from October 1st to April 1st and can only ship on Monday, Tuesday or Wednesday. We highly recommend choosing UPS Next Day Air or UPS 2nd Day Air when ordering these types of gifts. Cold packs are used if the temperature is higher than normal during this time to assure your gift arrives in perfect condition. We will not be held responsible for any damage to the fruit and/or chocolate if these recommendations are not followed.

Drop Shipping: Some of the beautiful designs on our website ship from several of our trusted gift partners. We feel that by offering these types of gifts from companies located all over the US, we are better equipped to handle shipping gifts across the USA at a much faster rate.
 
We are able to order gifts from our gift partners and have them ship to us in Las Vegas for Local Hand Delivery, however there is a 2 to 10 business day advance order requirment depending on location the gifts ship from. This allows the time it takes for them to create the gift and ship to us before Local Hand Delivery can be made. If there is an urgent request, you will need to cover the expedited shipping in addition to the local hand delivery fee.
 
Shipping gifts that contain alcohol:  Not all gifts ship to all states due to state alcohol restrictions. Please carefully read each product page for gifts that contain alcohol to see what states will accept shipments into their state that contain alcohol. 
 
 
Shipping Descriptions:
         

Las Vegas Hand Delivery
             
When you order a gift that is to be hand delivered in the Las Vegas area follow these instructions:
On the check out page you will be asked to choose a "shipping" method, you need to choose 
"Las Vegas Hand Delivery"
If you forget to add this to your order we will contact you.  Orders cannot be delivered unless the delivery fee is paid for.
There is a delivery fee for all local Las Vegas Hand Deliveries. Delivery fees are based on the delivery zip code and can range from $12 to $30. 
 
UPS/FedEx Shipping:
UPS/FedEx Ground Shipping
 
5-7 business days for delivery to most locations
UPS Ground Shipping is NOT guaranteed.   
You will be given tracking information.
UPS will dimensionally weight all over-sized boxes. 
Additional Insurance can be purchased and is recommended for all items OVER $100
  
UPS/FedEx 2nd Day Air Shipping
 
Delivery will be made on the second business day.  The day the package is shipped is not counted as a shipping day.
UPS 2nd Day Air Shipping IS guaranteed.  
You will be given tracking information.
Choosing this method is very costly and will substantially increase the cost of your item. 
UPS will dimensionally weight all over-sized boxes.
Additional Insurance can be purchased and is recommended for all items OVER $100 
 
UPS/FedEx NEXT Day Air Shipping

Delivery will be made on the next business day. The day the package is shipped is not counted as a shipping day.
UPS NEXT Day Air Shipping IS guaranteed.
You will be given tracking information.
Choosing this method is very costly and will substantially increase the cost of your item.
UPS will dimensionally weight all over-sized boxes.
Additional Insurance can be purchased and is recommended for all items OVER $100
 
*We reserve the right to choose the shipping method best suited for the gift you are ordering. We will try to use the shipping method you choose, however please be advised that some gifts ship from alternate locations and cannot always ship via the method you choose.
 
Most orders ship the same day Monday- Friday providing we receive your order before 9am PST.   
Definition: Shipping costs will be paid by the buyer from the point of origin to destination. 
 

View UPS Time in Transit Service Map HERE

If an item is out of stock at the time of your order we will attempt to contact you to let you know. If you have not received the item in a reasonable amount of time it will be up to you to contact us.
 

All listed prices are in U.S. dollars, and we do not accept checks or money orders.

To ensure the safety and security of your financial information and prevent unauthorized use of your credit or debit card, Distinct Impressions performs security checks, in partnership with third parties. Unfortunately, some non-US based cards may not pass the designated information and security checks.

Failure to meet the appropriate security criteria will prevent Distinct Impressions from completing your transaction. A notification with the final status of your order will be sent via email; however, to ensure the security and privacy of our customers, we will be unable to provide additional details for any incomplete orders.
 

Tracking Your Order

When your order leaves our warehouse, we will send you an email with a link to the shipping company's tracking website, with detailed information about the status and location of your order. You must create an account before or during your order to access this information from our website. Just click on My Account on any page to sign up.

Distinct Impressions ships nationwide. Our service area includes: Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Virgin Islands, Washington, West Virginia, Wisconsin, Wyoming.
 
Distinct Impressions makes it easy to order, our customer service department is friendly and efficient, shipping is fast and everything in our store is backed by our 100% satisfaction guarantee. Please take a look around, we are certain you will find just what you have been searching for. We are located in Southern Nevada and ship to most places within 24 hours Monday- Friday. We value your opinion. Let us know what we can do to improve on an already-exceptional shopping experience. If you experience any difficulties with this website please contact us Here